Frequently Asked Questions

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If you have a problem or question, see the FAQ. Or if you prefer, contact us.

1. Can I modify my order after it's been placed?

Due to our fulfillment and ordering process, we are not able to guarantee any accommodations can be made to an order once placed, including alterations or cancellations.

If you need to update any information on your order, email us at contact@parislavie.com as soon as possible!

Before you place your order, please confirm that all of your information; including your shipping address, name, phone number, credit card details, and product selection is correct; as Paris La Vie is not responsible for any mistakes. Thank you.

2. Can I track my package?

Yes, once your package is shipped, you will receive an email including your tracking number.

Click the hyperlinked tracking number to easily track your package or copy & paste it into any search engine and it will direct you to a tracking page.

3. Does Paris La Vie employ the same advanced space scenting technology utilized by renowned hotels and iconic retail establishments?

Yes, we have revolutionized and made available a space scenting system that used to be limited to big companies. Now, businesses and homes of any size can enjoy the transformative benefits of scent.

4. Which technology is used by Paris La Vie to scent spaces?

Our groundbreaking technology transforms liquid perfume into microscopic particles, forming an almost invisible mist that evenly disperses throughout any space. Unlike traditional methods where scents are stronger near the source, our devices ensure uniform scenting, no matter where you are. Ideal for various settings, they effectively control unpleasant odors and enhance indoor air quality in both business and home environments.

5. Are the aromas of Paris La Vie natural ?

Our scent collection is among the most environmentally-friendly and natural options available. All our products are proudly made in the USA using pure, natural ingredients without solvents, oil derivatives, or harmful chemicals like propellants found in aerosol sprays. We adhere to stringent regulations and quality controls, ensuring the highest standards of safety and excellence. Our innovations are rooted in sustainable sourcing, traceability, and the wellbeing of our customers.

6. How can I help some institution?

With each purchase, you have the opportunity to contribute to a charitable cause. We pledge to donate a portion of the proceeds to support a worthy charity, allowing you to make a positive impact with every transaction. Together, we can create a brighter future and extend our helping hand to those in need.

7. Are Paris La Vie Essential Oils safe?

Yes! Our oils are safe to use around people and pets.

100% Free of all Parabens, Formaldehyde, Color Additives, Synthetic Dyes, and Preservatives.

8. Are Paris La Vie Oils cruelty-free?

Yes, we are 100% Animal/Cruelty Free. We do not, and will never, test on animals.

9. Are Paris La Vie Oils vegan?

Yes! Our formulas are not only Vegan, but derived from Plant-based Ingredients and Sustainably Sourced Essential Oils.

10. How long will the oils last?

By opting for our fragrance package, and use at the recommended settings of 4-8 hours/day an oil bottle will last approximately 20 to 25 days, delivering delightful scents throughout your space.